Categories


  • Orders
  • Payment
  • Delivery
  • Warranty
  • Repairs

Orders


It is always possible to cancel the order by contacting us before the order is shipped and contact us as soon as possible. Our logistics service is fast and efficient, and shipments leave our warehouse every afternoon. If the cancellation request arrives after midnight, there is no longer time to continue the cancellation, but it is still possible to start the return procedure after delivery.

It is possible to return goods within 14 days from the delivery date. Except for transistor parts. RF transistors can't be returned for several reasons. Please be noticed in the terms and conditions. The return is free if the order payment was done through bank transfer or paypal, otherwise the cost of shipping to send back the goods is at your expense.

You certainly, if you do not want to perform the registration on the website, you can still make purchases on our website; just add the desired products to the cart, go to checkout and fill in the fields in the express CHECKOUT.

Payment


We provide ease and certainty for customers in conducting transactions on the RF-Kit Electronics website. Purchase transaction of goods by using credit card can be done for purchase transaction with total value of spending minimum IDR 50,000 (fifty thousand rupiah) and a maximum of IDR 25,000,000 (twenty five million rupiah). Currently we use online payment system using Visa / MasterCard via Doku MyShortCart. Doku MyShortCart is an electronic wallet equipped with features of credit card and electronic money or cash wallet links. Doku makes sure your order payment process is secure with the Secure Sockets Layer (SSL) protocol. SSL provides full security for every customer and the freedom to shop online without any worries about the possibility of stealing your credit card information. Payment by using features from Doku MyShortCart will be charged per transaction whose business is fully regulated by Doku MyShortCart. This transaction fee can be viewed on the Order Summary page after you have selected a payment method. Other questions about Doku MyShortCart can be found here.

Delivery


Delivery of products using courier services Tiki, JNE, J&T, Pos Indonesia, Elteha, Pahala Express, and EMS International for overseas shipments. Deliveries will be made within 24/48 hours of receipt of payment or as agreed.

Warranty


There is no warranty of the RF transistor. We guarantee the all transistor products that we sell are original and can work normally. In addition we do not accept return or exchange of RF transistors. After this component leaves our warehouse, this component is not refundable. Please be careful before ordering transitor. Make sure you book correctly because exchange and refund will not be allowed. This policy update is done in response to customer incidents that order the wrong components or replace our transistors with transistors from other sources. We have no authority to resolve this issue and we can not resell these items as new items after these transistors leave our warehouse.

RF Pallets are sensitive devices, if you do not have sufficient experience please consider a finished product instead. They can be burned by applying too much drive power, too high supply voltage, not using proper heatsink, using filter with unsufficient specifications, connecting mismatched loads or no load at all and also by soldering coax with too long leads. For this reason there is no warranty for any pallet. We do assure you that every pallet is tested and is 100% operational as it leaves our workshop.

Repairs


RF pallets and RF modules / kits are not designed for self-repair by consumers. We will refuse to serve the improvements that have been made by the consumers themselves.

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